Policies and Procedures at Tide Walk
Many people bring their own linens, or you may use our linen service for $50 per stay ($25 for just two people). Linens include sheets, towels and kitchen linens for the whole house for your entire time. You are welcome to use as many of our pillows and blankets, provided to make the beds to suit your own desires, whether or not you bring your own linens. You will find bed sizes under the room descriptions in the “Amenities” section on the drop down menu at the top of each page.
Our reservation procedure is as follows. When you contact us, we will email you our two brief contracts. These will be our Contract/Rate Sheet with detailed price totals for your length of stay and number of guests and our Indemnity Release. When you are ready to put your envelope with the signed contracts and deposit check in the mail, PLEASE CALL OR EMAIL US so that we can reserve the time for you temporarily for about a week in advance of its arrival. When it gets here, we will email you a receipt and “Directions to Tide Walk.”
Deposit: A deposit of ½ the total rent, is required in advance to hold your reservation. We will figure this and itemize it on the Contract/Rate Sheet that we email to you. The remaining rent is due on your arrival along with state tax, and linen and pet deposit if you want those services.
Payment forms: We now have the ability to accept payment by e-check (Quick Pay, ClearXchange) directly from your bank to ours. All rates shown are our discounted prices for payment only by cash, e-check, or paper check; to pay by any other method, please inquire for our regular seasonal rates and let us know what method you prefer to use.
Contact Us to get your questions answered or to request our two brief contracts. You can email us directly at [email protected], call us at 207-633-6093, or use the form under ‘Contact Us’ at the top right of each page. If you do the latter and do not hear back from us, please try another method to reach us.
Cancellations: If notifying us more than 30 days prior to arrival you may choose to reschedule for another available time, or we will refund your deposit less a $100 per week re-booking fee if we can re-rent the cottage for your stay. If we are unable to re-rent your scheduled time or if it is within 30 days prior to your arrival you will forfeit your deposit.
We would encourage you to enjoy your vacation rental without the added hassle of looking after your pet; when they stop to think about it, this has proved beneficial for some folks. If you must have him with you in this strange environment, we ask that you not leave him alone in the house unless you bring a kennel for him to stay in while you are gone. This kennel is mandatory!
Contact Us to get your questions answered or to request our two brief contracts. You can email us directly at [email protected], call us at 207-633-6093, or use the form under ‘Contact Us’ at the top right of each page. If you do the latter and do not hear back from us, please try another method to reach usjust in case.